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Gatwick Airport bring back the iconic red telephone box packed with the latest communication technology.
February 2014
Believe it or not, there is still a demand (albeit small and decreasing) for payphones.
In particular in an airport environment, passengers can run out of battery charge, may have no phone credit or are suspicious of their carrier’s international roaming call charges.
They may need to make an emergency services call, and then there are still some passengers who simply don’t travel with a mobile device. Put simply, it is still a requirement for airports to provide payphones
.

Gatwick wanted an alternative solution to the 80+ BT payphones dotted around the Airport campus. With the objective of reducing to 8 payphone location, they needed something eye catching that provided the basic payphone service, coin and credit calls, and would facilitate skype video calls.   

With the increase in broadband speed and capacity, telephone communication over the Internet (VoIP) is now just as reliable as a traditional telephone line, at a fraction of the cost. The new phone boxes at Gatwick Airport, supplier by SurfBox, provide a traditional coin operated payphone which makes calls over the Internet (VoIP) and a 19” touchscreen for video skype and credit card calls. The phone box is a great hit with passengers, providing a necessary service and a great photo opportunity, as it’s typically British.

"The trial of the new phone-boxes have brought a breath of fresh air to the Airport, its already proving hugely popular with arriving passengers. We want all passengers to have a great experience at London Gatwick and this has become a great photo opportunity for tourists, whilst providing an essential service in anunexpected and fun way. SurfBox took on the challenge to deliver this innovative, yet essential service, they understood the requirements and they have delivered a great product."

Charlotte Christiansen - Business Development & Retail Performance Manager. Gatwick Airport.


Glasgow Airport goes live with SurfBox

April 2013


BAA awarded SurfBox the contract to operate Internet and Printing Kiosks at Glasgow Airport. The kiosks went live on the 13th April providing a high speed Internet connection and printing service at the Airport.The printing service is much needed by passengers who haven't printed of their boarding pass before getting to the Airport.

Glasgow Airport brings the total number of SurfBox Airports to 16 airports with 10 in the UK.

 

Thomas Marry, Managing Director at SurfBox, said “Glasgow Airport excels with the services they provide to their passengers and we are delighted to come on board and provide their passengers with high quality and reliable internet access and printing solutions.”

 

 

Wexford Libraries Install SurfBox Print Stations
February 2013


Wexford Public Libraries, run by Wexford County Council, are the first public library service in Ireland to provide a complete mibile printing solution for its patrons. Their patrons can now print from their home PC's, Laptop computers, ipads, smart phones or other mobile device directly to the libraries print station.

This service is available in Gorey and the new Library in Wexford town since December 2012, and will be rolled out to New Ross, Bunclody and Enniscorty in 2013.

Have a look at the case study on the SurfBox Print Station in Wexford Libraries.


Case study - Print stations for Wexford Libraries.




SurfBox switch to HP ePrint service to cater for smartphone users
January 2013

HP are excited about the SurfBox printing solution, and how using HP ePrint service it can cater for smartphone users. SurfBox has provided direct pay as you go printing at their Internet kiosks for many years. They have now expanded the service to allow mobile device users to print from their smart phones or laptops directly to the SurfBox printer usings HP ePrint.

Have a look at the HP Infographic and case study on the SurfBox Printing Service.


HP Infographic case study - SurfBox Print solution

HP case study - Surfbox Print solution

 

 

 

 



London’s Gatwick Airport selects SurfBox for the provision of pay as you go Internet Kiosks
October 2011

Hot on the heels after securing the tender for Edinburgh Airport, SurfBox are excited to announce that they have also been awarded the tender (subject to finalising terms and conditions) for the supply and management of pay as you go Internet Kiosks and printing solutions at Gatwick Airport. With 32 million passengers passing through Gatwick Airport annually, it is a major contract for the Kilkenny based company who currently have over 750 internet kiosks in airports, hotels, shopping centres and on board ferries.

The awarding of the tender by Gatwick Airport to SurfBox brings their portfolio of airport locations to a total of 15 airports, 9 of which are in the UK, including Cardiff Airport, Liverpool John Lennon Airport and the recently announced Edinburgh Airport.

In advance of the 2012 Olympic Games in London, SurfBox will be installing 60 internet kiosks and 8 printers in locations landside and airside in both the North and South Terminals at Gatwick Airport. The three year contact with the airport will commence on January 1st 2012, where airport passengers will be able to surf the internet and print their documents from a secure and reliable internet access kiosk.

The printing service available at the airport will also include a mobile printing solution, whereby passengers will be able to send their documents to a printer in advance of arriving at the airport. They will then receive a print release code which they can enter at a SurfBox Internet kiosk at the airport and their print job will be printed at the adjoining printer.

Thomas Marry, Managing Director at SurfBox, said “Gatwick Airport excels with the services they provide to their passengers and we are delighted to come on board and provide their passengers with high quality and reliable internet access and printing solutions.”



Edinburgh Airport goes online with SurfBox
September 2011


SurfBox are delighted to announce that as of the 19th December 2011, SurfBox Internet Kiosks and printers will be fully operational at Edinburgh Airport. SurfBox Internet Kiosks will install 30 kiosks both landside and airside at Edinburgh Airport, providing reliable internet access to both business and leisure passengers. In addition, 6 printers will allow passengers to print a variety of documents from boarding passes, Microsoft documents to maps and travel itineraries. SurfBox will provide 24/7 access to internet and printing services to the nine million passengers who pass through the airport annually.

The printing service will also include a mobile printing service which SurfBox are currently rolling out across their network of printers. The mobile printing service will allow passengers to send their document to a printer from their laptop or Smartphone in advance of their arrival at the airport. They can then enter their unique print release code at a SurfBox Internet kiosk and collect their print job at the adjoining printer.

SurfBox have been continually expanding their presence across the airport sector, supplying internet kiosks to Ireland’s three main airports. In the UK, Edinburgh Airport will be the 8th airport in the portfolio, joining Cardiff, Durham, Doncaster, Leeds, Liverpool, Jersey and Guernsey Airports.

“The contract with Edinburgh Airport is a very exciting development for the company and we are delighted to be working with the team there. Reliable internet access and printing solutions has never been so important for airport passengers so we endeavour to provide a top class service to meet the needs of the passengers at Edinburgh Airport,” said Thomas Marry, Managing Director at SurfBox.

The Kilkenny based company, now operate in over 750 internet kiosks across Ireland, the UK, France and Belgium in the travel, hospitality and commercial industries, providing pay as you go internet access to over 5,000 surfers each day.

   News in Brief

 

BAA contract SurfBox to operate Internet and Printing Kiosks at Glasgow Airport, the kiosks will go live in April 2013.

Wexford County Council rolls out SurfBox self service Print Stations in Wexford and Gorey Libraries. Feb 2013 

 

SurfBox works with HP ePrint to allow smart phone users print directly from their devices in Airports and Libraries. Jan 2013

 

Gatwick Airport selects SurfBox for Provision of Internet and Printing Kiosks. Oct 2011

 

Edinburgh Airport goes online with SurfBox. Sept 2011